Essex Carers Support Privacy Statement

What is a Privacy Statement?

Preservation of your privacy is important to Essex Carers Support and we are committed to letting you know how we use your personal information and to making only responsible use of your data.

A privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. It fulfills a legal requirement to protect your privacy.

References to “we”, “us”, “you” or “our” in this Privacy Policy are references to Essex Carers Support, a company limited by guarantee registered in England and Wales, registered company number: 07544943; and a charity registered in England and Wales, registered charity number: 1145255.

1. Information about you

1.1   We will collect personal information from you when you or your organisation enquire about our activities, register as a member with us or subscribe to one of our services. This may include your name, title, email address, physical address, telephone numbers and job title.  We may also ask for some additional, non-personal information.

In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet;  We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

2. Our use of this information

2.1   Your personal information will only be used to process your requests, to provide you with our services, and to provide you with information relating to our services and all other services which we think you may be interested in. 

2.2   We will only share your information with other organisations if you have given us permission to do so.

Our company is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

3. Security

3.1   We will take reasonable precautions to prevent the loss, misuse or alteration of information you give us.

3.2   Communications in connection with our service may be sent by e-mail. For ease of use and compatibility, communications (other than payments where applicable) will not be sent in an encrypted form unless you require it and provide the certification to enable us to communicate with you in that way. E-mail unless encrypted is not a fully secure means of communication. Whilst we endeavour to keep our systems and communications protected against viruses and other harmful effects we cannot bear responsibility for all communications being virus-free.

4. Cookies (website)

4.1 If cookies are used they will only be used to assist the purposes set out in this privacy policy, but cookies will not be used if we do not consider them to be necessary. 

5. Other information

5.1   If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at admin@essexcarerssupport or send us mail to: Essex Carers Support, Imperial House, Rosemary Road, Clacton-on-Sea CO15 1NZ

5.2   We reserve the right to modify this privacy policy at any time, so please review it frequently.

 

Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

5.3   Links within our sites to other websites are not covered by this policy.

Our address

Imperial House

Rosemary Road

Clacton-on-Sea

Essex

CO15 1NZ

Telephone

01255 474410

Email

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Registered Charity Number: 1145255

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